ViewPDF Pro FAQs

Frequently asked questions relating to ViewPDF Pro membership

How do I change the email associated with my account?
To change the email address associated with your ViewPDF Pro account: ViewPDF Pro members can change their email by opening a ticket or by emailing suppor...
Tue, 15 Dec, 2020 at 3:42 AM
Can I get an invoice for my ViewPDF subscription?
Invoices and receipts are available in your 'Billing History'. To access this: Login to ViewPDF Click the 'Account' button in the top-rig...
Tue, 15 Dec, 2020 at 3:37 AM
How do I cancel my ViewPDF membership?
You can cancel your subscription in the ViewPDF member's area: Login to ViewPDF Click the 'Account' button in the top-right Select your curr...
Tue, 15 Dec, 2020 at 3:38 AM
How does the auto-renewal subscription work?
Most users are eligible for a free trial.  5 days prior to the end of your free trial you will be sent an email informing you of your upcoming charge. Y...
Tue, 15 Dec, 2020 at 3:39 AM
What is your refund policy?
ViewPDF gives refunds based on the following criteria: ViewPDF will only provide refunds for up to the previous 30 days of charges on a pro-rata basis if ...
Tue, 15 Dec, 2020 at 3:46 AM