What is your refund policy? : ViewPDF Support

What is your refund policy? Print

Created by: Douglas H

Modified on: Tue, 15 Dec, 2020 at 3:46 AM

ViewPDF gives refunds based on the following criteria:

ViewPDF will only provide refunds for up to the previous 30 days of charges on a pro-rata basis if the ViewPDF Pro membership has not utilised during that time, including not logging-in to a ViewPDF Pro account and not converting, signing or editing any files.
Under most circumstances, if you contact us within 7 days of the first charge after your trial we will be happy to issue a refund.

For all other cases please contact us to by creating a ticket here: https://viewpdf.freshdesk.com/support/tickets/new

Douglas is the author of this solution article.

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What is your refund policy? Print